Help Center

Set up the right workspace, create a project, add source material, and move into translation with the correct language and security boundaries.

Review notices, messages, assigned work, issues, progress, and organization resources, then open the item that needs attention.

Create and maintain the boundary that groups a job's languages, source files, translation resources, context, collaboration, reports, and settings.

Prepare source or reference files, verify how every sheet will be used, and follow processing through to an Editor-ready file.

Organize reusable bilingual segments by target language, control which memories participate, and inspect or exchange their entries.

Maintain multilingual terminology resources, decide which termbase is active and default, and govern term usage across translation work.

Review the project's identity and language configuration, save supported changes, or permanently delete the project when authorized.

Understand how the style guide, scenario, phrasebook, and project knowledge complement one another during translation.

Create and maintain reusable project and target-language writing rules.

Organize source structure and review analyzed entities and relationships by project scope.

Manage reusable sentence patterns and review how analyzed source sentences bind to them.

Identify the open file, choose which contents to display, open page help and messages, review keyboard shortcuts, and enter the delivery flow from the editor header.

Learn how to choose the text and language shown in each column, find the rows you need, select an exact work scope, save drafts, and commit completed translations.

Use the toolbar to change workflow state, revise Source text, pre-fill from TM, manage change history, work with tags and references, commit or clear selected Target rows, and change the Editor view.

Use the AI Agent, TM and TB matches, row metadata, and translation history without leaving the row you are reviewing.

Ask questions about the current file, define exactly which rows may change, and review every proposed rewrite before applying it.

Review the translation in a layout close to the source file, edit bound target slots, and understand which preview changes have been saved.

Edit each source segment's category, subcategory, and tag-presence classification, review the staged set, and apply it as one deliberate update.

Understand editor connection states, work within the supported offline boundary, interpret collaborator focus, and resolve row-and-language conflicts deliberately.

Use the shortcuts exposed by the editor to move between target rows, control row selection, confirm text, copy Source text, open change history, insert tags, and revise Source text.

Deliver selected content groups for the active Target language after reviewing committed, locally edited, and not-started rows.

Coordinate assignments, project questions, member access, and handoffs without separating them from the files and languages where the work happens.

Create delivery batches from exact file versions, assign workflow steps and deadlines, and let each member open their own work in the Editor.

Record source questions, target-language findings, comments, replies, resolution, and participant confirmation in threads tied to project content.

Control who participates in a project, distinguish workspace-managed access from direct membership, and assign the project role used by collaboration features.

Review saved analysis statistics, export memoQ-compatible CSV data, and create, issue, and download versioned quotes based on project reports.

Update your account name, display language, appearance, and account lifecycle settings.

Manage sign-in methods, passkeys, trusted devices, two-factor authentication, and active sessions.

Review workspace identity and members, manage invitations, and understand leave and deletion actions.

Understand the selected workspace's plan, available credits, usage charges, storage, and payment activity.

Review and manage organization access, authentication requirements, session trust, and recovery.

Review organization-scoped security and administration activity with filters and event details.

Maintain organization-scoped clients and vendors, their contacts, and language-pair sales or purchase rates for business workflows.

Manage reusable quote layouts and email messages in one organization-scoped library while preserving their different save, default, and deletion behavior.